Unlike many of our competitors all our flower deliveries are hand delivered by professionals who are used to delivering flowers and in many cases are florists themselves. We do not employ faceless couriers who deliver bland boxes between parcels containing machine arranged flowers straight from a production line. When you order flowers from us you know an actual florist has lovingly arranged your order.
Delivery Times
Standard deliveries are made Monday to Saturday on the requested date during normal shop hours. Delivery is not available on Sundays and bank holidays.
Delivery charges
The standard delivery charge for orders to United Kingdom, Channel Islands and Republic of Ireland addresses is £4.95.
Same day delivery
We are able to offer a same day delivery service for orders placed before 12pm Monday to Saturday for delivery to UK, Channel Islands and Republic of Ireland.
Recipient not at home
If the recipient is not at home where delivery is attempted the driver will usually try the nearest neighbours to see if they are willing to look after the flowers. If there are no neighbours available he may try to find a sheltered, secure spot such as a garage or closed porch and leave them there. If this also fails he or she will usually return the flowers to the shop. In all of these cases a card will be posted telling the recipient where the flowers are. Do not worry about privacy, your card message will be contained in a sealed envelope.
Deliveries to Workplaces
Please ensure you include the company name and full address of the recipient for any deliveries to offices. We are unable to accept orders where full address information has not been supplied.
Deliveries to Hospitals
We gladly accept orders requesting delivery to hospitals, however please ensure you include the recipients surname, full address of the hospital and ward name or number on the order form.
Because space and vases are at a premium in hospitals, Hand-tied bouquets or vase arrangements delivered in water are recommended. Unfortunately, hospitals cannot accept planted gifts due to the soil content.
Hospitals do not permit flower deliveries to Intensive Care Units. However some hospitals will place flowers outside the ward for the benefit of visiting families.
Deliveries to Hotels
We gladly accept orders requesting delivery to a hotel. However, when placing your order please ensure you have included the full address of the hotel, telephone number, recipients room number (if known) and name of tour company (if applicable).
Please e-mail us if you have any further queries regarding circulation or subscription.
For a printed brochure please post a stamped addressed envelope to us, click here for our full postal address.
